Careers - Bernadette McCann House

Outreach Supervisor - Full Time Permanent
$33.07 per hour
37.5 hours per week
Posting Closes: June 12, 2026 at 9:00am

The mission of Bernadette McCann House (BMH) is to work for change that will end abuse, by providing safety, support and education to all those who experience abuse. Our services include an emergency residential program for women and children, community outreach, court support, services for children and youth, groups and workshops.

We are currently recruiting for an Outreach Supervisor. This is a full-time position working 37.5 hours per week and is involved with both the Pembroke and Renfrew sites. This position reports to the Executive Director and leads the outreach team.

The Outreach Supervisor will oversee the outreach team who are serving individuals and families in communities across Renfrew County. This role also elevates the understanding of gender-based violence by promoting the provision of rights, education, prevention and awareness information, encouraging those to access services as needed.

Key Responsibilities:

Leading the outreach team that provides frontline services to women and children who have witnessed or experienced violence
Overseeing and contributing to client case management
Advising and supervising staff and reporting to the Executive Director
Managing and expanding community support programs that deliver education
Building awareness of supports available through Bernadette McCann House and other agencies that can support clients
Strengthening the relationship of clients to the Bernadette McCann House and the resources available
Ensuring administrative tasks and reporting requirements are completed efficiently and deadlines are met
Contributes to the strategic aims of the organization and assisting with funding opportunities
Participating in staff onboarding and supporting a safe and healthy workplace

Qualifications:

Graduate of a post-secondary program in social sciences, human services, women’s issues or a related field
Three years of experience in a leadership role, managing staff and working within a management team, preferably in a social services environment
A thorough understanding and knowledge of the issues of gender-based violence including shelter services, counselling, transitional and housing supports and children’s programs
Excellent case management skills and knowledge of experience with program development
Refined interpersonal, oral and written communication skills
Well-developed database systems application skills
Proven ability to work cooperatively and effectively both as a team member and independently
The ability to speak and write in both English is essential
The ability to speak and write in French is an asset
Valid driver’s license and access to a vehicle as this role may involve travel throughout Renfrew County on occasion.
Proof of COVID-19 vaccination

Additional information:

This position includes:

Paid vacation and sick leave entitlements
Health, dental and vision benefit coverage
Life and long-term disability insurance
Optional RRSP matching

*Only those selected for an interview will be contacted.

BMH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applications require accommodation should contact the Administration 613-732-7776.

Contact Information

Leigh Sweeney, Executive Director

Bernadette McCann House

Pembroke, Ontario

wssshs@wsssbmh.org

www.wsssbmh.org

Relief Residential Caseworker

Reporting to the Residential Supervisor, this position provides direct service to abused women and their children in a residential setting, involving crisis intervention and client advocacy. This is a casual position, on an “as needed basis only”. Weekend and shift work required.

Required qualifications include: graduate of a post secondary program in social sciences or related field; a thorough understanding of the issue of violence against women, and the impact on child witnesses; experience in crisis intervention, and proven ability to work cooperatively and effectively both as a team member and independently. Ability to speak and write in both English & French (preferred) valid driver’s licence and access to a car (preferred).

Mail to:

Leigh Sweeney, Executive Director
Bernadette McCann House
P.O. Box 244, Pembroke, Ontario K8A 6X3
Fax: (613) 732-8667

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