Bernadette McCann Househttp://www.wsssbmh.org/Wed, 13 Mar 2019 11:25:58 -0700en-us<![CDATA[Other Resources]]>http://www.wsssbmh.org/contact-us/other-resources/http://www.wsssbmh.org/contact-us/other-resources/Wed, 13 Mar 2019 11:25:58 -0700Addiction Services:

Renfrew County Addiction Treatment System

Mental Health Services (Adult & Children):

Phoenix Centre for Children and Families

Mental Health Services of Renfrew County

Crisis, Counselling & Outreach Services

Women's Sexual Assault Centre of Renfrew County

Kids Help Phone

Crisis Line

Victim Services Renfrew County

Robbie Dean Family Counselling Centre

Community Support Services:

Big Brothers Big Sisters of Renfrew County

Boys and Girls Club of Pembroke

PFLAG Renfrew County

Individual & Family Support Services:

Family and Children's Services of Renfrew County

Phoenix Centre for Children and Families

Columbus House

Finanacial Support Services:

Ontario Works

Housing Services:

Renfrew County Housing Corporation

Legal Services:

Renfrew County Legal Clinic

Military Services:

Petawawa Military Family Resouce Centre

Other:

211 Ontario

Shelter Safe

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<![CDATA[Home]]>http://www.wsssbmh.org/http://www.wsssbmh.org/Mon, 11 Feb 2019 7:12:46 -0700

Our mission is to work for change that will end abuse by providing safety, support and education to all those who experience abuse.
Crisis/Support Line  613-732-3131  TollFree  1-800-267-4930
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<![CDATA[Services]]>http://www.wsssbmh.org/services/http://www.wsssbmh.org/services/Wed, 30 Jan 2019 9:57:19 -0700We offer:
  • a safe space (confidential, secure & inclusive)
  • support (one on one or in groups)
  • education (individual or group)
  • accessible, free services
  • all services respect one's right to make their own choices

Click under Services, at right, for more information
 
 

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<![CDATA[Volunteer]]>http://www.wsssbmh.org/get-invoved/volunteer/http://www.wsssbmh.org/get-invoved/volunteer/Wed, 30 Jan 2019 9:54:16 -0700Volunteering is about:
  • sharing your skills
  • hands on help (gardening, childcare or driving clients)
  • education (joining our Public Awareness Team)

Volunteers are:

  • committed to confidentiality
  • patient and non-judgemental
  • 18 years of age or older
  • successful in our screening and training process

In return, we provide Volunteers the opportunity to:

  • learn about abuse
  • share and learn new skills

Currently, we are recruiting:

  • Board Members:  Currently, we are seeking bilingual members, those with legal expertise or those with insurance expertise.  Collectively, board members set policies and goals, approve annual budgets and monitor the overall financial health of the agency.  The committment is for a four year term.  Please contact our Administration office for an Application Package at 613-732-7776.  You may also download a questionnaire here.
  • Drivers:  We are in need of volunteers in both the Renfrew / Arnprior & Pembroke areas to provide transportation.  To inquire about this or other volunteer positions download our Volunteer Application.




 

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<![CDATA[Careers]]>http://www.wsssbmh.org/get-invoved/careers/http://www.wsssbmh.org/get-invoved/careers/Wed, 16 Jan 2019 9:49:54 -0700

Relief Residential Caseworker

Reporting to the Residential Supervisor, this position provides direct service to abused women and their children in a residential setting, involving crisis intervention and client advocacy. This is a casual position, on an “as needed basis only”. Weekend and shift work required.

Required qualifications include: graduate of a post secondary program in social sciences or related field; a thorough understanding of the issue of violence against women, and the impact on child witnesses; experience in crisis intervention, and proven ability to work cooperatively and effectively both as a team member and independently. Ability to speak and write in both English & French (preferred) valid driver’s licence and access to a car (preferred).

Mail to:
Leigh Sweeney, Executive Director
Bernadette McCann House for Women Inc.
P.O. Box 244, Pembroke, Ontario K8A 6X3

Fax:
(613) 732-8667

*Only those selected for an interview will be contacted.

BMH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applications requiring accommodation should contact Administration 613-732-7776.

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<![CDATA[Events]]>http://www.wsssbmh.org/get-invoved/events/http://www.wsssbmh.org/get-invoved/events/Mon, 17 Dec 2018 7:17:54 -0700Save the date! 

Bernadette McCann House would like to invite the community to celebrate our 40th Anniversary on June 9, 2019 at Rotary Park (Pembroke, ON)
This is a free community event, and fun for the whole family.
More details to come.

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<![CDATA[Services for Men]]>http://www.wsssbmh.org/services/for-men/http://www.wsssbmh.org/services/for-men/Wed, 07 Mar 2018 10:54:38 -0700Bernadette McCann House offers the following services to men:

  • Crisis / Support Line: available 24 hours a day, 7 days a week at 613-732-3131 and at 1-800-267-4930
  • Support to men experiencing domestic violence who are involved in the family court process
  • Caring Dads group:  fathers can and want to be a positive influence in the lives of their children.  To learn more about the Caring Dads group, click on the logo below:

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<![CDATA[Accessibility ]]>http://www.wsssbmh.org/contact-us/accessibility/http://www.wsssbmh.org/contact-us/accessibility/Wed, 13 Dec 2017 1:01:23 -0700Bernadette McCann House acknowledges and promotes the rights of all persons with disabilities as protected in the Canadian Charter of Rights and Freedoms, the Ontario Human Rights Code and the Ontarians with Disabilities Act. All persons, including those with disabilities, have the right to equal access and opportunity in employment, programs and services at Bernadette McCann House.

Accessibility Compiance Report

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<![CDATA[Board of Directors ]]>http://www.wsssbmh.org/get-invoved/board-of-directors/http://www.wsssbmh.org/get-invoved/board-of-directors/Tue, 12 Dec 2017 1:46:32 -0700Board of Directors 2017-2018

Susan Haywood – Chair of the Board

Tracy Kempthorne – Vice-Chair of the Board

Gwen Bennett

Sharon Rowan

Nancy Sinclair

Angela Duchene

Gwen Greenstock

Laura Lapinskie

Tim McCann

Gwen Rutland

Marianne Taylor

Executive Committee

Susan Haywood - Chair of the Board

Tracy Kempthorne - Vice Chair of the Board, Chair of the Governance Committee

Gwen Rutland - Chair of Resource Risk Management Committee

Resource Risk Management Committee

Gwen Rutland - Chair of the Resource Risk Management Committee

Gwen Greenstock

Gwen Bennett

Tim McCann

Laura Lapinskie

Susan Haywood (Ex-Officio, Chair of the Board of Directors)

Leigh Sweeney (Ex-Officio, Executive Director)

Governance Committee

Tracy Kempthorne - Chair of the Governance Committee

Nancy Sinclair

Sharon Rowan

Marianne Taylor

Angela Duchene

Susan Haywood (Ex-Officio, Chair of the Board of Directors)

Leigh Sweeney (Ex-Officio, Executive Director)

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<![CDATA[Transitional Support]]>http://www.wsssbmh.org/services/transitional-housing/http://www.wsssbmh.org/services/transitional-housing/Thu, 07 Dec 2017 7:10:54 -0700Transitional Support Services include the following:

  • safety planning
  • risk assessment
  • obtaining identification
  • accompaniment to appointments such as ODSP or Ontario Housing
  • applying for Ontario Housing or looking at market rent
  • accessing grants or resources in place to assist women who are fleeing abuse
  • priority letters for Ontario Housing (if applicable)

The Eastern Ottawa Resource Center Transitional Support Worker (TSW) provides transitional and housing supports and services for Francophone Women and their children who have experienced abuse, to help them connect with community supports and find and maintain housing. The Eastern Ottawa Resource Centre Francophone TSW will be available to meet with Francophone Women, on the 1st and 3rd Thursday of the month, from 1:30 to 3:30 pm.  She may be reached by calling 613 585-3414 or text message.

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<![CDATA[Community Outreach ]]>http://www.wsssbmh.org/services/outreach/http://www.wsssbmh.org/services/outreach/Thu, 07 Dec 2017 7:10:33 -0700Outreach Caseworkers meet with women, at various locations throughout Renfrew County, to provide support & education about abuse, safety planning and referrals to other services.  Women are welcome to meet with a Caseworker for a Risk Assessment and to assess their situation.

Caseworkers provide free, confidential & non-judgemental support to women who:

  • are over the age of 16
  • reside in Renfrew County

Women can meet with a Caseworker one on one or they may choose group support.

Parent/Guardians may also choose to have their child (ren) or youth seen by a Child & Youth Caseworker for support and education.

Interpreter services can be arranged.
 

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<![CDATA[Donate]]>http://www.wsssbmh.org/get-invoved/donate/http://www.wsssbmh.org/get-invoved/donate/Tue, 05 Dec 2017 1:18:44 -0700Bernadette McCann House is very fortunate to have a caring and supportive community.  If you wish to donate please send your donation by mail to;

Bernadette McCann House

P.O. Box 244

Pembroke, ON, K8A 6X3

Bernadette McCann House now offers the option to donate electronically to our non-profit organization via Interact e-transfer.

All that is required to acess to online or mobile banking and you can donate to BMH by email.

Send your donations to: donations@wsssbmh.org

Send your password to: donations@wsssbmh.org Please also provide your name and address in order for a tax receipt to be issued.

If you are not familiar with e-transfer, the following website conatins a video and information showing how it works:
http://www.interac.ca/en/interac-e-transfer-consumer.html

For more information please contact BMH Administration at 613-732-7776, or donations@wsssbmh.org

We also accept donations of items for clients who access our services.

Please click on the Wish List button (below) for our current needs.

Donations are accepted Monday - Friday between the hours of 9:00 am - 4:00 pm.  Please kindly call in advance.

Thank you for your generosity!
 

Wish List

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<![CDATA[ ]]>http://www.wsssbmh.org/get-invoved/board-of-directors/board-of-directors/http://www.wsssbmh.org/get-invoved/board-of-directors/board-of-directors/Thu, 09 Nov 2017 11:17:28 -0700<![CDATA[Contact Us]]>http://www.wsssbmh.org/contact-us/http://www.wsssbmh.org/contact-us/Thu, 26 Oct 2017 10:37:09 -0700If you are in immediate danger, please call 911.

Bernadette McCann House does NOT provide online counselling, You can speak to a Caseworker by calling the 24 hour support line. Please note that if you do send us an email, it may take up to 24-48 hours to respond. Therefore, if you need immediate assistance, please call our support line.

Contact us anytime     613-732-3131     1-800-267-4930

Administration:
Monday - Friday, 8 am - 4 pm
Tel:  613-732-7776  Fax:  613-732-8667

Email:  wssshs@wsssbmh.org

Mail: 
Bernadette McCann House
P.O. Box 244, Pembroke, ON, K8A 6X3

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<![CDATA[Strategic Planning]]>http://www.wsssbmh.org/get-invoved/strategic-planning/http://www.wsssbmh.org/get-invoved/strategic-planning/Thu, 12 Oct 2017 11:40:18 -0700To view our Strategic Plan for 2017-2020 please click here.

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<![CDATA[What is Abuse]]>http://www.wsssbmh.org/what-is-abuse/http://www.wsssbmh.org/what-is-abuse/Mon, 11 Sep 2017 10:33:05 -0700

Abuse is intentional.

Violence is used as a way to gain control over someone else.

Abuse can happen to anyone.

Abuse can happen in any relationship, between people from all walks of life.

Abuse is not the fault of the abused.

It is never a sign of weakness to ask for help.

To learn more:  click under What is Abuse (right)

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<![CDATA[Residential Shelter]]>http://www.wsssbmh.org/services/residential/http://www.wsssbmh.org/services/residential/Wed, 06 Sep 2017 7:12:54 -0700Bernadette McCann House offers a 16 bed emergency short-term shelter for women and children who are leaving an abusive relationship.  Women 16 years of age and older can access this service.  Women under 16 years of age are invited to call our Crisis Line at 613-732-3131 for support and referrals.

What will I experience at the shelter?

  • Short term (free) emergency accomodations (length of time varies for each resident)
  • We will assist you with a concrete SAFETY PLAN
  • We will meet with you privately so you can share your situation
  • We will provide you with education on abuse, referrals, resources and guidance in helping you make informed choices
  • you can participate in one on one meetings and in groups

And my children?

  • The Children's Caseworker will provide emotional and educational support to Mom and their children residing in the shelter
  • Childcare is provided for Mom to attend appointments
  • The Children's Caseworker will help your child to understand why they are at the shelter
  • Assistance will be provided with school registration, referrals, resources, safety planning etc.
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<![CDATA[Get Involved]]>http://www.wsssbmh.org/get-invoved/http://www.wsssbmh.org/get-invoved/Fri, 04 Aug 2017 10:14:22 -0700

Become a volunteer!

Drivers, board members, childcare providers & more:  volunteers have the opportunity to donate their time & skills, to learn about abuse & support a worthwhile cause.

Donate.

Those fleeing an abusive relationship require emotional as well as concrete support:  an endless amount of supplies are donated.  Check out our Wish List to find out how you can make a difference.

Attend one of our events (see events calendar).

Stand Up Against Violence & Wrapped in Courage are just two of the campaigns happening throughout the year...

Join our staff team.

Employment opportunities for relief, contract &/or permanent positions...

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<![CDATA[Children & Youth]]>http://www.wsssbmh.org/services/children-youth/http://www.wsssbmh.org/services/children-youth/Fri, 04 Aug 2017 10:09:33 -0700Children & Youth Caseworkers provide education and support to children & youth who have witnessed and/or experienced abuse.

Topics discussed include:

  • abuse/types of violence
  • safety planning
  • self esteem
  • feelings
  • anger
  • healthy friendships/relationships
  • choices/boundaries
  • family change (separation/divorce)
  • problem solving
  • assertiveness skills
  • court preparation/support (if needed)


Children/Youth who witness abuse may believe...

  • Violence is an effective way to solve problems
  • They are responsible for the abuse witnessed at home
  • It is OK to hurt someone if you are feeling angry or upset
  • Inequality in relationships is normal - men have power and control over women
  • There are few, if any negative consequences for abusive acts
  • They are responsible for stopping the abuse by "protecting" or "confronting" the abuser

Both girls and boys of all ages are affected by witnessing abuse.

School Professionals

Groups such as Healthy Relationships can be offered to both children & youth upon request.  Presentations may also be scheduled to meet the school's needs:  abuse, effective communication and more.  Contact us to book today.

Links:

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<![CDATA[Groups]]>http://www.wsssbmh.org/services/groups/http://www.wsssbmh.org/services/groups/Tue, 04 Jul 2017 10:22:09 -0700Groups and Workshops are facilitated upon request. Please call us to inquire about a Group or Workshop or to have your name added to a wait list.

Groups

Pattern Changing

12 week educational group designed to assist women who have experienced abuse in an intimate relationship. This program focuses on the woman herself and her ability to change the course of her life. Topics include: the impact of abuse, family roles, boundary setting, feelings, assertiveness techniques, coping strategies, goal setting, healthy relationships, and changed patterns.

Setting Patterns

10 week group that builds on the knowledge women obtained from the Pattern Changing group.  The topics of communication skills, feelings related to anger, developing new relationships and goal setting are discussed in a more in-depth context.  Attitude of gratitude, co-dependency, shame and guilt, social skills and building resiliency skills are new topics introduced in this group.  Participants are expected to complete weekly assignments that relate to each topic.

Growing Together

11 week group for mothers and children designed to break the isolation of abuse and promote the healing process. Children learn ways to cope with their feelings and behaviours that arise in families that have experienced abuse. Each week begins with the sharing of a light meal, followed by individual sessions for mothers and children. Topics include: self-esteem, expressing of anger/feelings, choices, safety planning, family changes, conflict resolution, understanding abuse, and the impact of abuse for the family.

Caring Dads

17 week group for men, which offers a combination of active group discussions, exercises and homework. Through the group sessions, Fathers will gain a better understanding of the following:

Skills to cope with frustrating situations in healthy ways
Different Fathering strategies and choices which affect children
Increased awareness of controlling, abusive and neglectful attitudes and behaviours
Strategies to strengthen the Father-Child relationship

Workshops

Self Esteem & the Power of Positive Habits

This workshop focuses on defining Self Esteem, understanding the values and worth that a woman places on herself, the myths that affect one's self image, and the characteristics of positive self-esteem. Women are provided with concrete steps to increase their self-esteem. This workshop also explores the benefits of having good self-esteem, such as developing decision making skills, obtaining more opportunities for personal growth, and healthy relationships.

Abuse & Anger

This workshop differentiates between abusive behaviours and expressing anger as a normal secondary emotion. The purpose of the workshop is to recognize that violence against women is not about losing control of one's emotions but rather the abuser's intent to induce fear, in order "to control" his/her partner. It demonstrates the need for women to understand anger, not eliminate anger. It acknowledges that anger can motivate change and be a positive force in the life of a woman who has been abused. The workshop explores what triggers anger, the suppression of anger and ways to effectively respond to anger and the emotions that cause it.

Healing from Shame & Guilt

This workshop differentiates between guilt and shame. It clarifies that guilt is about feeling you made a mistake and shame is about feeling you are a mistake. This workshop elaborates on the effects and the symptoms of guilt and shame. It discusses how studies indicate that women have stronger feelings of guilt than men and feel guilty for different reasons than men. It explores the twelve categories of shame for women while increasing their understanding of shame. The focus of the workshop is for women to develop tips to handle guilt and learn methods to heal from shame.

Healthy Relationships & Setting Boundaries

This workshop explores the differences between healthy relationships, unhealthy relationships and abusive relationships. This workshop demonstrates that healthy relationships are based on equality, trust, honesty, respect and open communication. The workshop also focuses on the importance of setting boundaries and using assertive communication to maintain healthy relationships.

Budgeting: Dollars & Sense

This workshop defines financial abuse, financial stress and their effects. This workshop demonstrates practical ways to build a budget that can work, exploring some "do's" and "don't's" and how to establish or repair a credit. Included in this workshop are the contents to make a budgeting tool kit.

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<![CDATA[Crisis/Support Line]]>http://www.wsssbmh.org/services/crisis-line/http://www.wsssbmh.org/services/crisis-line/Mon, 12 Jun 2017 9:43:55 -0700We are available 24 hours a day, 7 days a week at 613-732-3131  and at 1-800-267-4930
  • a trained caseworker will listen, offer support, safety plan and refer you to other services
  • information and education will be provided
  • ALL calls are CONFIDENTIAL
  • we do not subscribe to call display
  • we are here to help

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<![CDATA[Family Court Support]]>http://www.wsssbmh.org/services/family-court-support/http://www.wsssbmh.org/services/family-court-support/Mon, 12 Jun 2017 9:23:43 -0700The Family Court Support Worker Program provides direct service to male and female victims of domestic violence who are involved in the family court process.  The program strives to enhance victim safety, increase access to services and supports, help organizations support victims and, overall, facilitate the victim's understanding of the family court system.

Meeting with the Family Court Support Worker will provide you with the following:

  • a risk/needs assessment
  • a safety plan
  • information about the family court process
  • assistance to record the history of abuse
  • assistance with the legal aid process
  • support in responding to/following through on requests from lawyers
  • referrals to specialized community services
  • communication & liaison with criminal court-based services
  • communication & liaison with family court-based services
  • court accompaniment
  • de-briefing following court appearances, lawyer appointments, FLIC or duty counsel meetings

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<![CDATA[Elder Abuse]]>http://www.wsssbmh.org/what-is-abuse/elder-abuse/http://www.wsssbmh.org/what-is-abuse/elder-abuse/Mon, 12 Jun 2017 9:19:41 -0700Abuse and neglect of older adults can often remain unseen:  physical evidence of abuse can be mistaken for symptoms of other medical conditions.  Elder abuse may not be reported as it can be viewed as a family problem and victims may be ashamed to report it. 

Some of the signs of Elder Abuse include:

  • depression, fear, anxiety or passivity
  • unexplained injuries, dehydration, malnourishment
  • poor hygiene, sores
  • over-sedation
  • unexplained withdrawls from bank accounts
  • change in appearance (clothing in poor condition or inappropriate dress for the season)

CLEO (Community Legal Education Ontario) offers the following handbook to help you identify Elder Abuse and seek help. Please click on the image below:

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<![CDATA[How to recognize abuse]]>http://www.wsssbmh.org/what-is-abuse/how-to-recognise-abuse/http://www.wsssbmh.org/what-is-abuse/how-to-recognise-abuse/Mon, 12 Jun 2017 9:09:52 -0700Warning Signs of Abuse:
  • they put you down
     
  • they threaten you
     
  • they call you names
     
  • they control your finances
     
  • they are extremely jealous, possessive or controlling
     
  • they make you feel badly about yourself
     
  • they tell you how to dress, who you can /cannot see
     
  • they refuse to care for you
     
  • they threaten to /or do injure your pets or other animals

It is not your fault.

Facts:

  • there are approximatelty 40,000 arrests for domestic violence in Canada per year (Canadian Centre of Justice Statistics, 2009)
  • on average, every 6 days a woman in Canada is killed by her intimate partner (Candian Women's Foundation, Statistics Canada, 2009)
  • half of all women in Canada have experienced at least one incident of physical or sexual violence since the age of 16 (Statistics Canada, 2009)
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<![CDATA[Public Education]]>http://www.wsssbmh.org/services/public-education/http://www.wsssbmh.org/services/public-education/Fri, 09 Jun 2017 10:32:01 -0700

Presentations and workshops are offered free of charge.
The information presented is tailored to meet the needs of the audience.
 


Topics include:

  • Healthy Relationships
  • Services provided by Bernadette McCann House
  • Identifying Abuse

To book a presentation at your workplace, school, church, or any other group setting, contact the Volunteer / Public Education Coordinator at 613-732-7776.

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<![CDATA[Our History]]>http://www.wsssbmh.org/contact-us/our-history/http://www.wsssbmh.org/contact-us/our-history/Fri, 09 Jun 2017 8:43:43 -0700Bernadette McCann was the founder of Bernadette McCann House. Upon her death, she left $10,000 to her estate, to be used to support women and through her generosity, provided an opportunity for a home to be purchased. Bernadette McCann House was incorporated in 1978, and the first client was welcomed in 1979.

In 1995, the Ministry of Community of Social Services began a restructuring process, which resulted in the decision to have only one shelter in Renfrew County. This restructuring provided an opportunity to create a new organization, and with that a new name entitled "Women's Shelter & Support Services". Over the next ten years, this newly created organization operated primarily under both names, in hopes that this would be less confusing for others trying to access services for abused women and children.

In October 2008, the Agency's Board of Directors passed a motion, to return to the original name of Bernadette McCann House for Women Inc. This decision became effective January 1, 2009, the same year the Agency celebrated 30 years of service to women and children experiencing abuse.

The agency receives 100% of its funding through the Ministry of Community & Social Services, and the Ministry of Children & Youth Services.

Bernadette McCann House for Women is the first Women's Shelter in Canada to be accredited.

By electing to be accredited by FOCUS Accreditation, Bernadette McCann House for Women has voluntarily undertaken a rigorous external evaluation. This demonstrates a commitment to improving the quality of services we provide, and for offering services effectively and in a manner that meets best practice.

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<![CDATA[How to help]]>http://www.wsssbmh.org/what-is-abuse/how-to-help/http://www.wsssbmh.org/what-is-abuse/how-to-help/Fri, 09 Jun 2017 8:40:09 -0700It can be upsetting and uncomfortable to suspect that someone you know is being abused.  You can help.

A person who is being abused needs to hear:

  • I believe you
  • It's NOT your fault
  • I'm sorry this happened to you
  • I'm glad you told me
  • I can help

Offer practical help: 

  • a ride, help moving or childcare. 

Call us: 

You can call us to get more information about our services on a friend's behalf.  You can also support a friend in calling to access our services.  24 hours a day, 7 days a week.

Do not judge.  Allow them to make their own choices at their own pace. 

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<![CDATA[Stand Up Against Violence]]>http://www.wsssbmh.org/get-invoved/events/stand-up-against-violence/http://www.wsssbmh.org/get-invoved/events/stand-up-against-violence/Wed, 29 Mar 2017 8:18:50 -0700To have your picture taken showing that you "Stand Up Against Violence"

Contact:  613-732-7776, norrise@wsssbmh.org

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<![CDATA[Cover Your Tracks]]>http://www.wsssbmh.org/cover-your-tracks/http://www.wsssbmh.org/cover-your-tracks/Fri, 19 Aug 2016 10:14:08 -0700Internet Safety
To be safe, erase any record that you have visited the Women & Children’s Shelter web site. If anyone has access to your computer, they will be able to see which web sites you have visited unless you erase your tracks.

PC Windows – Internet Explorer
(Before closing the Browser)

Step 1: Select the Tools in the menu bar. Open the Internet Options Dialog Box and select the General Tab.

Step 2: In the Temporary Internet Files, click Delete Files. Check the “Delete all offline content” and click OK.

Step 3: In the History, click Clear History.

Step 4: In Temporary Internet Files, click Delete Cookies and then OK.

Step 5: Click OK to exit the Internet Options Dialog Box.


PC Windows – Mozilla Firefox
(Before closing the Browser)

Step 1: Select the Tools in the menu bar, then select the Options.

Step 2: Click on the “Privacy” Option, with the picture of a padlock.

Step 3: Select the “History” tab. Click on “Clear Browsing History Now”.

Step 4: Select the “Cache” tab. Click on “Clear Cache Now”.

Step 5: Click “OK” to exit the Options dialogue box.


PC Windows – Netscape
(Before closing the Browser)

Step 1: Select the Edit in the menu bar, then select the Preference.

Step 2: Under the Category, select Navigator. Then click Clear History as well as Clear Location Bar.

Step 3: Under Privacy & Security, select Cookies. Then click View Stored Cookies. Lastly, click Remove All Cookies.

Step 4: Under the Category, select Cache under Advanced. First click the Clear Memory Cache followed by the Clear Disk Cache.


PC Windows
(right click the mouse on the Start at the bottom of the menu bar, select Explore)

Step 1: Select Windows in the C drive.

Step 2: Open the Temporary Internet Files Folders. Select all the files inside this folder and delete.

Step 3: Open the History folder (e.g. c:windowshistorytoday in Win 98), select all the files inside this folder and delete.

Step 4: Open the Cookies folder (e.g. c:windowscookies in Win 98), select all the files inside this folder and delete.

Step 5: Disable the Auto-Complete in the windows and/or browser options.

Step 6: Finally, after completed the above deletions, you should also empty the recycle bin.


Mac – Safari
(Before closing the Browser)

Step 1: Go to “history” tab on the main menu.

Step 2: Scroll down to “clear history”.


Mac – Firefox
(Before closing the Browser)

Step 1: Go to “preferences” under the “Firefox” tab in main menu.

Step 2: Click on “Privacy” tab then go to the “Private Data” section on the bottom.

Step 3: Click “Clear Now”.

Remember:

When you clear the cache and the history list, you erase ALL information that had been previously stored there. If your partner notices that the cache and history list have been deleted, he or she will realize that you know how to delete your tracks as well as possibly thinking that you have something to hide.

A way to avoid suspicion is after clearing the CACHE and HISTORY LIST spend some time visiting sites that you think your partner wouldn’t object to. This way, the cache and history list start to get filled up and your partner might be less likely to notice that old information is missing.


Email
If an abuser has access to your email account, he or she may be able to read your incoming and outgoing mail. If you believe your account is secure, make sure you choose a password that’s difficult to guess. If an abuser sends you threatening or harassing email messages, print and save the messages as evidence of this abuse and report it to police.

A woman’s partner can often tell when she makes up her mind to stop the abuse. Do not underestimate your partner. Always erase your tracks.


Telephone Safety
When you call Bernadette McCann House, or any organization that assists abused women, you must be careful to use a telephone that will not keep a record of the number you called. If you call long distance, the phone number will appear on the bill. Even if you call locally, if you use an Internet-based telephone system, with a name like VOIP or SKYPE, records of the call will be kept. If your partner has access to the system he or she will be able to identify who you have called.

Cell phones can also keep records of the numbers that have been called.

A local call made on a regular telephone line will not produce a record of the call. However, many telephones have a “redial” button, and you may want to call a friend or other “safe” number after you make any call you don’t want your partner to know about – they can check up on you just by pressing “redial”.

One way to be sure your home telephone uses a regular telephone line is to check your telephone bill. It will come from a Telephone Company, such as Bell or Sprint. It will not list any local numbers, only long distance. If you still aren’t sure, you should use extra caution.

The safest way to call or to receive calls from us is from a friend’s phone, a public phone, a work phone, or any telephone that has nothing to do with your partner.

If you are in danger, call 911.

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