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Residential Services or (Shelter), known as Bernadette McCann House, reflects the needs of women and children and offers a safe and comfortable atmosphere. The primary reason women seek shelter is to secure safety for themselves and their children. Despite the risks involved in staying in a violent home, the decision to leave is a difficult one. Women and children may be forced to sever relationships with their family and friends, and in many cases 'start over'. Some families arrive with nothing but the clothing they are wearing. Entering the front door of our shelter is for many, a new beginning. |
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At Bernadette McCann House, abused women receive help in a number of ways. They often contact our agency through our crisis lines at 613-732-3131 or 1-800-267-4930. We answer over 2500 calls each year. Trained Caseworkers and Volunteers answer the phone, and offer crisis intervention, safety planning, and referrals to other services. Safety and security are primary concerns at the shelter. We are staffed 24 hours a day, 7 days a week and we are equipped with additional security measures. The shelter respects the confidentiality of all our clients. |
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Shelters are shared living environments. There is a sense of community in the shelter. Women have an opportunity to chat, share their experiences and support each other while their children participate in activities organized by the residential children's worker. |
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Children are a major focus within our shelter. If necessary, Bernadette McCann House has arrangements with local schools to have children enrolled. We can offer the support of our volunteer teachers, who help with homework, special projects, or in areas of difficulty. |
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Once a week the children's worker can be found preparing the evening meal, assisted by the willing hands of the children. This event is looked forward to as their mothers take a much needed break. It allows children to gain knowledge and confidence preparing their special meal. After supper clean up, the children participate in a community outing such as, swimming, sliding, mini golf, bowling, or going to the movies. This is a highlight for the children as they enjoy a scheduled event. |
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Dealing with a personal crisis, especially abuse, is stressful. Rest and relaxation are essential components of shelter life. Women need time to address their personal needs. Topics such as self esteem, assertiveness, and boundary setting are discussed in scheduled groups at the shelter. It's not unusual to hear a woman express that she is 'Not so nervous anymore', or 'My children are not scared for me anymore', or even 'It's good for us to be here'. |
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Leaving one's home can be difficult, and is a unique experience for women and children. Residents are assigned to rooms that are comfortable and accommodating. The women and their children share a suite for sleeping. This sleeping area provides clients with an opportunity for privacy. Wall dividers separate the room and a desk provides a place to sit and reflect on one's day. This area is often used for journal writing, reading or resting. |
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Women leaving the shelter may choose to return to their relationship. They leave with information, resources, and a better understanding of the issues of abuse, and also with the knowledge that they are welcome to come back. |
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Other women are focused on moving into permanent housing and obtaining financial independence. Our Caseworkers assist these women to make this transition easier. Women are supported to help them acquire life skills, such as financial and household management. |
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Women may access our Community Support & Outreach Services. This service provides information and support to abused women and their children in their own community, and can be accessed by calling 613-732-7776, or 613-732-3131. Information on woman abuse, children who witness abuse, legal advocacy, individual support, court accompaniment, group support, safety planning, and referrals to community resources, are services offered. |
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Women's Shelter & Support Services is enhanced by the commitment of many valuable Volunteers. For these dedicated women and men, volunteering is about making a difference. In addition to sorting donations, providing childcare and crisis line support, volunteers can be found assisting with office duties, baking in the kitchen, working in the gardens and yard, driving clients and supporting outreach caseworkers with their groups. |
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Our board members are volunteers who offer not only their time but also their expertise, ensuring that decisions are made, policies are written, and professionalism is maintained. Board, staff and volunteers, work for change that will end abuse. |
